Started
16 Apr 2026, 1:33 am
Duration
300s
Language
en
Outcome
—
Customer
AC
Adam Chen
+6591234001 · SG
Personal Loan · S$8420 owing · 12d overdue
Transcript
Agent
Hey Adam, I'm Horizon Bank's voice assistant — is now a good time to chat?
Customer · conf 91%
Yes. WhatsApp.
Agent
Thanks. Just so you know, this call is recorded — that okay?
Customer · conf 100%
Yes. Okay. Okay.
Agent
Your personal loan's got an EMI of S$412 that's 12 days overdue as of today.