Started
24 Apr 2026, 9:54 am
Duration
55s
Language
en
Outcome
—
Customer
AC
Adam Chen
+6591234001 · SG
Personal Loan · S$8420 owing · 12d overdue
Transcript
Customer
as if it's an actual call, so you can test it when you speak to it later.
Customer
At the backend, what will happen is we will also give the AI a script or role that they need to follow. So from there, it becomes the persona of the AI agent, and then they just need to be able to respond to that based on what the customer requests. And then we can build on all these compliance checks in between here inside as well.
Customer
所以說。