Started
16 Apr 2026, 1:02 am
Duration
1820s
Language
en
Outcome
—
Customer
AC
Adam Chen
+6591234001 · SG
Personal Loan · S$8420 owing · 12d overdue
Transcript
Agent
Hi Adam, this is Horizon Bank's voice assistant calling about your personal loan — is this a good time to chat for a minute?
Customer · conf 99%
Yes. WhatsApp.
Agent
Thanks, Adam. Just to confirm — you're happy to continue this call, and it'll be recorded. Okay?
Customer · conf 99%
Yeah. Okay.
Agent
Great. Let me pull up your account details real quick.