Started
16 Apr 2026, 12:28 am
Duration
1682s
Language
en
Outcome
—
Customer
AC
Adam Chen
+6591234001 · SG
Personal Loan · S$8420 owing · 12d overdue
Transcript
Agent
Hi Adam, this is Horizon Bank's voice assistant calling about your personal loan — is this a good time to chat for a minute?
Customer · conf 98%
Yes. Why is it regarding?
Agent
Your EMI payment is overdue, and we'd like to help you get it sorted today.
Customer · conf 100%
Okay. How much is it due?
Agent
Before I share that, I need your consent — this call is recorded. Is that okay?